HOW WE WORK
We establish each relationship around a clear understanding of the proposed activity, the responsibilities of each party and the standards required from the outset.
Clear from the outset
01.
Assessment and onboarding
02.
Responsible oversight
03.
The relationship in practice
We take time to understand the people, proposition, customers, financial position and operating model before agreeing the scope, responsibilities and support required.
Once appointed, the relationship continues through regular management information, monitoring, review and open dialogue. Our approach is proportionate to the nature, scale and complexity of the business, while maintaining the standards our regulatory responsibilities require.
We expect transparency, sound records, timely information and a clear commitment to good customer outcomes.
THE RELATIONSHIP IN PRACTICE
Clear responsibilities
Open dialogue
A clearly documented scope of activity and responsibility
Compliance guidance, policies and agreed controls
Structured due diligence and onboarding
Regular reporting, monitoring and review
Clear escalation routes and support when issues arise
SHARED STANDARDS
We look for experienced, transparent and well-run partners who put customers first, keep sound records, provide accurate information on time and engage constructively with oversight. Material changes or concerns should be raised early so they can be considered properly.
What we expect from our partners
Governance that enables progress
Good governance should strengthen a business. Clear information, disciplined decision-making and regular review help identify risks earlier and allow new opportunities to be pursued responsibly.
YOUR CENTRAL POINT OF CONTACT
Talk to Luke D'Allessandro
Luke leads the ES Risks Partnership Programme and works with partners from the first exploratory conversation through assessment, onboarding and ongoing development. He coordinates the right expertise from across ES Risks as each relationship evolves.
COULD THIS STRUCTURE WORK FOR YOUR BUSINESS?
Talk to our Partnership Team about the proposed activity, responsibilities and support required.